Barber, Graeme / SCONUL Focus / Spring2009 / Issue 45 / p15-19
The article discusses study which has assessed the efficiency of ambassador students in supporting other students with library access at Southampton Solent University in Southampton, England. The study found that many students who feel nervous about using library and its resources are more comfortable initially in asking another student for help rather than approaching library staff at help disk. Furthermore, it presents an outline for the job profile of an ambassador student and stresses that it had proved to be an important development for the library.
Source and Full Text Available At: