Saturday, February 15, 2014

S.O.S -- Supporting Other Students: The Role of Student Library Ambassadors at Southampton Solent University

Barber, Graeme / SCONUL Focus / Spring2009 / Issue 45 / p15-19
The article discusses study which has assessed the efficiency of ambassador students in supporting other students with library access at Southampton Solent University in Southampton, England. The study found that many students who feel nervous about using library and its resources are more comfortable initially in asking another student for help rather than approaching library staff at help disk. Furthermore, it presents an outline for the job profile of an ambassador student and stresses that it had proved to be an important development for the library.
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Thursday, December 5, 2013

Peer to Peer > UConn < Scopus Student Ambassador (SAm) Program

By Stephanie Willen Brown & Chelsea C. Hammond

UConn’s experiment with student ‘ambassadors’ for vendor-funded training on specialized searching.

Free library training! All expenses paid! This sounded pretty good to us in the University of Connecticut (UConn) Libraries, and it sounded great to our students. The Scopus Student Ambassador (SAm) program, funded by Elsevier, permitted the UConn Libraries to hire graduate students to teach citation searching, using both Scopus and Web of Science, to other graduate students. The training doesn’t cost the libraries anything, and it is free for graduate students, benefitting both UConn Libraries and UConn graduate students. The peer-to-peer training model we used can be replicated in many types of libraries.


Broad Applications

Peer-to-peer training holds great potential for all types of training and educational scenarios with different types of libraries, not just academic facilities giving training on databases. For example, public libraries could set up training programs for teens about using library resources that are facilitated by other teens, or have seniors teach other seniors how to find medical information using MedlinePlus and other reliable resources. School librarians might consider setting up programs where students teach other students about using the library to help complete book reports. Corporate librarians might offer brown bag lunches where one employee facilitates a round table discussion about how other employees could use the in-house librarian and library resources to their best advantage. The possibilities really are endless.


Library Journal; September 15 2008, Vol. 133 Issue 15, p28-30, 3p

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Wednesday, December 4, 2013

Student Advocates: The Key to Successful Funding for a New Building

Discusses the role of Southwest Missouri State University's (SMSU) student advocates on the successful funding for the SMSU library building. Student Government Association's Library commissioner Paul Seale's campaign for student support for the expansion and renovation of the Meyer Library; State legislature's appropriation of planning funds; Request for funding for the detailed blueprint design work.


Horny, Karen L. and Paul Seale.  “Student Advocates: The key to successful funding for a new building.” College and Research Libraries News. 60.11 (December 1999): 899-902.

[No Known Open Access Option Is Available]

Sunday, December 1, 2013

Bowling Green State University > University Libraries Advocates Board

University Libraries Advocates Board

Advocates agree to serve the University Libraries in its continual quest for excellence; by sharing their expertise and insights; by helping promote the outstanding programs, services, and collections; and by enhancing the University Libraries reputation.

Membership on the Advocates is a three-year term and members will serve no more than two consecutive terms. The group meets twice a year; however, members consult with the Dean on an ongoing basis.

The mission of the Advocates is:

  • To serve as advisors to the Dean of the University Libraries.
  • Recommend strategies to enhance the human and financial resources necessary to promote and achieve the mission and vision of the University Libraries.
  • In pursuing this mission, the Advocates will develop strategies that will:
  • Increase a sense of pride, loyalty, and connection with the UL among students, alumni, friends, and members of the campus and external communities.
  • Share information with campus and external communities about the quality of UL programs and services.
  • Encourage alumni and friends to donate their time, talent, and resources in support of programs and services provided by the UL.




Marketing Library Database Services to End Users: Peer-to-Peer Outreach Using the Student Ambassador Program (SAm)


Account development manager, Brie Betz (Elsevier), librarian Stephanie Willen Brown (University of Connecticut, Storrs), and Deb Barberi, one of two Student Ambassador graduate students at the University of Connecticut, Storrs, worked together to promote the use of Scopus and Web of Science, large abstract and citation databases, to graduate students on campus. The publisher paid stipends for the Student Ambassadors (SAms) and provided training and instructional and marketing materials. The librarian assisted with training and orientation and provided oversight of the program. The SAms marketed the instruction sessions and presented the use of Scopus and Web of Science to their graduate student peers.


Betz, B., Brown, S., Barberi, D., & Langendorfer, J. (2009). Marketing library database services to end users: Peer-to-peer outreach using the student ambassador program (SAm). The Serials Librarian, 56(1-4), 250-4.

Source and Full Text Available At:


[No Know Open Access Version Known]


Marketing library database services to end users // Peer-to-Peer Outreach using the Student Ambassador Program (SAm)


Saturday, November 30, 2013

ESULA: Changing Perceptions of the Academic Library Through Student Activism.


Journal cover: Reference Services ReviewPurpose – The influences of electronic information access and social networking through Facebook and other communications have, in many respects, lessened the relative importance of going to the library building as a physical place and space. Changes in general college/university culture such as fewer residential students and more non-traditional students contribute in turn to a disconnect with library resources and services. The Emporia State University Libraries and Archives (ULA) have discovered an approach that not only helps in promoting services and resources, but also offers undergraduate and graduate students a training ground in leadership and mentoring of fellow students. This paper aims to focus on the issues.

Design/methodology/approach – Empowered Students for University Libraries and Archives (ESULA), is a recognized student organization whose purpose is to raise awareness of and serve as an advocate for the ULA services and collections. ESULA members also serve individually and collectively as on-campus peer resources/mentors to fellow students. The influence of campus student organizations on the development of leadership skills is discussed. The rationale for forming ESULA, long-term outcomes for the organization, and suggestions for creating a comparable organization at one's college or university are also examined.

Findings – ESULA offers members a thriving environment to develop leadership skills for lifelong learning.

Originality/value – The paper highlights that academic libraries seeking innovative ways of connecting with their undergraduate and graduate users beyond patron satisfaction surveys, library instruction, and subject/department liaisons for collection development might consider exploring similar organizational structures on their campuses.


Cynthia Akers, (2011) "ESULA: changing perceptions of the academic library through student activism", Reference Services Review, Vol. 39 Iss: 1, pp.123 - 131



[No Known Open Access Version Available] [11-30-13]